While we try to vet our community as much as possible, we also rely on your assistance in maintaining our marketplace professionalism. It can be difficult to deal with businesses that resort to disrespectful, offensive or fraudulent behavior. While you may be tempted to cease communication without further discussion, we stress the importance of reporting the matter to our team.

You can report any suspicious profiles or behaviors directly from your chat with the offensive business. There is an option to report users who are clearly going against company policy right in your chat system. Alternatively, you can message us through our website chat support.

We are dedicated to ensuring you have an excellent experience on GenM, and we will help you sort out anything that might impede or affect that. We also need to be aware of any businesses that break our policies so that we can take appropriate action, either warn them or remove them from our marketplace, on a case per case basis.

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